USER GUIDE

Yes, students can get 25% off and music education faculties can buy a 10 seat license at 50% off. More details here.

As you have already activated your Melody Sauce 2 upgrade you don't need to complete the full upgrade process on each subsequent computer you want to use.

After upgrading, your Melody Sauce 2 upgrade serial (license key) is used like a full serial. Simply copy and paste your Melody Sauce 2 serial (license key) in the first serial screen you come to - it should only have space for 1 serial (license key).

If you get an invalid serial error, please follow the steps in the FAQ: Full version of Melody Sauce 2: I get a serial not valid error.

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Make sure to follow the first 3 steps below. If you still have an invalid serial error, then move on to the subsequent steps.

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1. Make sure you enter your full Melody Sauce 2 serial (license key)l in the correct serial screen in the Melody Sauce 2 plugin - it is the first screen you come to when opening the plugin for the first time.

2. Copy and paste to enter your serial (license key).

- For Mac 1. Use Command-C to copy serial number 2. Click your cursor inside the serial box first 3. Then use Command-V to paste serial (license key)

- For Windows 1. Use Control-C to copy serial number 2. Click your cursor inside the serial box first 3. Then use Control-V to paste serial (license key)

Note: Make sure there are no spaces at the start when you paste. Pay attention to the serial format xxxx-xxxx-xxxx-xxxx-xxxx. If any of the 5 sections of characters is only 3 characters long then you have accidentally added a space at the start.

3. Make sure you have a stable internet connection during the activation process.

4. Delete the "license_file" and "serial_file" files from the following location:

For OS X: /Users/<username>/Library/Keyzy/
For Windows: HKEY_CURRENT_USER\\Software\\Keyzy\\

Here is some info on how to access the Registry Files in Windows.
When you go to the "Software" folder in the registry, you should be able to see a "Keyzy" sub-folder, and in there are the 2 files to delete.

Once you have deleted the files, load the plugin and copy and paste your serial (license key) again.

5. If you have accessed your registry and there is no license-file or no Keyzy folder at all, this confirms that you have a firewall setting that is preventing Melody Sauce 2 from writing the necessary files to your computer. Turn any firewalls off during the activation process and also note that some VPNs can cause issues too.

For Windows users, here is some info on how to configure Windows Defender to allow programs like Melody Sauce 2 to be installed properly.

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Make sure to follow the first 3 steps below. If you still have an invalid serial error, then move on to the subsequent steps.

1. Make sure you enter your Melody Sauce 2 Upgrade serial in the correct serial (license) screen in the Melody Sauce 2 plugin. To get to this screen, press the upgrade button on the first screen you come to when opening Melody Sauce 2. You should see space for 2 serials (license keys) to be added.

2. Make sure you copy and paste your original Melody Sauce version 1 serial (license key) in the first white section.

- For Mac 1. Use Command-C to copy serial (license key) number 2. Click your cursor inside the serial box first 3. Then use Command-V to paste serial (license key)

- For Windows 1. Use Control-C to copy serial (license key) number 2. Click your cursor inside the serial box first 3. Then use Control-V to paste serial (license key)

Note: Make sure there are no spaces at the start when you paste. Pay attention to the serial (license key) format xxxx-xxxx-xxxx-xxxx-xxxx. If any of the 5 sections of characters is only 3 characters long then you have accidentally added a space at the start.

4. Once you successfully paste your original Melody Sauce version 1 serial (license key) the second space for a serial (license key) becomes available. Copy and paste your Melody Sauce 2 upgrade serial (license key) in the space and click the blue upgrade button.

If the activation isn't successful, please make sure you followed the first 4 steps accurately and then move on to the next steps below.

5. Make sure you have a stable internet connection during the activation process.

6. Delete the "license_file" and "serial_file" files from the following location:

For OS X: /Users/<username>/Library/Keyzy/
For Windows: HKEY_CURRENT_USER\\Software\\Keyzy\\

Here is some info on how to access the Registry Files in Windows.
When you go to the "Software" folder in the registry, you should be able to see a "Keyzy" sub-folder, and in there are the 2 files to delete.

Once you have deleted the files, load the plugin and go through the upgrade process again.

7. If you have accessed your registry and there is no license-file or no Keyzy folder at all, this confirms that you have a firewall setting that is preventing Melody Sauce 2 from writing the necessary files to your computer. Turn any firewalls off during the activation process and also note that some VPNs can cause issues too.

For Windows users, here is some info on how to configure Windows Defender to allow programs like Melody Sauce 2 to be installed properly.

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The serial (license key) is sent to you by email from Sealbucket. You may need to check your junk folder.

If you haven't received your serial please open a support ticket and we'll send you it.

You can also view your serial in your Evabeat account if you have purchased from our site.

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You can find this in the email you received from Sealbucket (older customers might have received their email from Keyzy.io) when you first purchased Melody Sauce 1, or by logging into your account page.

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If you can't write inside the serial (license key) space, use copy and paste to add your serial (license key). We recommend this anyway, as it is the best way to avoid inputting errors.

- For Mac 1. Use Command-C to copy serial number 2. Click your cursor inside the serial (license key) box first 3. Then use Command-V to paste serial (license key)

- For Windows 1. Use Control-C to copy serial number 2. Click your cursor inside the serial (license key) box first 3. Then use Control-V to paste serial (license key)

Note: Make sure there are no spaces at the start when you paste. Pay attention to the serial (license key) format xxxx-xxxx-xxxx-xxxx-xxxx. If any of the 5 sections of characters is only 3 characters long then you have accidentally added a space at the start.

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You can view our release notes here https://www.evabeat.com/release-notes which will be updated shortly after each release of Melody Sauce 2.